WRC publishes user-friendly multi-lingual animation guides

The Workplace Relations Commission (WRC) this week published the first set in what will be a series of short animations to assist users of WRC services and to promote more harmonious workplace relations generally.

The animations, in Irish, English, Polish, Romanian, Russian Spanish and Ukrainian, are the first of a suite of animations which form part of the WRC outreach programme which aims to raise awareness of their services.

Covering a range of WRC services, including: How to make a complaint to the WRC and What happens during an Adjudication Hearing; Promoting Dignity in the Workplace; Pre-adjudication Mediation Explained, and WRC Advisory Service Explained, the multi-lingual animations help to explain, in simple terms, how the WRC helps employers and employees with such work-related issues.

For instance, the first animation on ‘Making a complaint to the WRC’, sets out how to make a complaint using the WRC Complaint Application Form and what to expect when attending an adjudication hearing of the WRC.

The animation on the ‘Promotion of Dignity in the Workplace’ explains that places of employment should be committed to ensuring that all workers are provided with a safe environment which is free from all forms of bullying, harassment, and sexual harassment.

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Commenting on the initiative, Minister of State for Employment Affairs and Retail Business, Neale Richmond T.D., said: “The WRC does really important work in delivering fair and compliant workplaces and the non-discriminatory delivery of services for people across the country. These useful animations will be of great help to users of WRC services, which are independent, impartial and cost-effective.”

The WRC has five regional offices, Carlow, Cork, Dublin, Ennis and Sligo and its mission is to deliver a quality customer service throughout Ireland, which is speedy, user-friendly, independent, effective, impartial and cost-effective. The WRC provides various means of dispute resolution, redress and effective enforcement, and improves workplace relations, all of which are delivered fee free.

Additional short animations will be made available in the coming months to cover a wide range of useful information which will help and support both workers and employers. Further information is available at the Workplace Relations website www. workplacerelations.ie/